The washing machine starts working, at first everything goes fine, the washing machine draws water, the washing process starts. But when the spin is turned on, the drum of the washing machine starts spinning slowly for about two to three minutes (and the indicator of time until the end of the wash remained the same), and stops without starting to spin. After that, the error code e4 is displayed on the display of the washing machine - a load imbalance error when the drum is untwisted.
In the event that your Samsung washing machine does not have a display, then instead of the error code ue e4, the temperature indicator of 60 degrees starts to glow and all indicators start flashing.
Decoding error e4
The indication UE or E4 (error number e4 is more common in older Samsung washing machines) indicates an increased load on the washing machine drum on the rotation axis. Most often, these errors appear on the first, fifth or tenth minute of the spin cycle, but they can also occur at other times after the start of the spin cycle.
Note! Error e4 and code=4E they are different things, code = 4E means that there is a problem in the water intake system.
If even with such a slow mode of operation, the e4 error reappears, this means that there is definitely a malfunction. If no errors appear, it means that with a malfunction that has arisen, you can do it yourself.
Error e4 and ue - how to get rid of them yourself:
Below we will consider the most common causes of the error code ue and error e4, how to get rid of them, consider below:
- Linen imbalance. You probably put several small items and one large item in the washing machine (for example, a bedspread and maybe a few T-shirts or socks) or you put items of different fabrics (for example, a jacket and cotton underwear). As a result, the Samsung washing machine fails to place items all over the drum, resulting in an e4 or ue error. Try opening the washer and using your hands to distribute the items in the washer more evenly. If the e4 error reappears, try to select a slower speed mode.
- Overload.
What happens if you overload the washing machine? When the weight of things in the washing machine is more than the manufacturer's allowable norm, then the refusal to spin and the ue error is quite common. Remove some items and turn on spin again. The things that you pulled out will have to be wrung out by yourself or separately by turning on the wringing mode.
- Underload of linen. It can also be the reason that the washing machine cannot distribute things on the drum axis. In this case, take any two towels or things similar to a towel, wet them with water, put them in the washing machine and turn on the spin mode again. A spin mode with a lower RPM can also help.
- Control module failure. Try turn off the washing machine for about ten to twenty minutes, and then turn it back on. Probably this error is just a one-time failure.
- Uneven surface. When your washing machine is installed on an uneven surface, it will not be possible to evenly distribute the load, especially in the spin mode, and then the display will show an e4 or ue error. Adjustable feet allow you to level the washing machine.
Possible causes of breakdowns:
The most common malfunctions that people encounter are shown in this table:
| Signs of Errors | Probable cause of occurrence | Repair or replacement | Price (spare parts + work of the master) |
| The spin mode does not work for the washing machine and the e4 error code appears on the display. The drum rotates only clockwise or counterclockwise, i.e. in one direction. | The control board is not functioning - a microcircuit that serves as the control center of the washing machine. | If the relay does not function (the drum rotates only clockwise or counterclockwise), the control module does not function, only a new relay needs to be installed.
If the processor of the control module has burned out (in this case, the drum of the washing machine will not rotate at all or the engine of the washing machine will run at low or high speeds all the time, in which case a complete replacement of the board is required. |
We repair - from 3850 to 5550 rubles. Replacement - from 6950 rubles. |
| The Samsung washing machine makes too much noise in the spin mode when the drum starts to rotate.Things do not wring out, an e4 error code appears on the display (in the form of a combination of indicators if the washing machine is of an old year of manufacture. Spots appear under the washing machine. This problem is often found in equipment with a long service life. | Due to natural wear and moisture, the destruction of the bearing begins. Possible black oil stains on the floor indicate a violation of the tightness of the stuffing box, which closes the flow of moisture to the bearing. | Need replace bearing and seal for new ones. | from 4500 to 66$. |
| Washing machine Samsung stops spinning the drum and the error e4 appears immediately after starting the program.
Or the ue e4 error appears on the spin cycle when the Samsung washing machine tries to gain momentum, and when washing, the drum sometimes rotates in small jerks. |
Torn or split/ stretched drive belt.
If the belt breaks, the drum will completely stop rotating. If the drive belt splits/stretches, the engine torque will be transferred unevenly to the drum. Because of this, the tacho sensor, which is responsible for the speed of rotation of the drum, will not allow the washing machine to start the spin mode. |
The drive belt needs to be replaced. | from 2450 to 3950 rubles. |
| The Samsung washing machine vibrates strongly during the spin cycle, the washing machine creaks, knocks and hits, after which the e4 error code is displayed. | One shock absorber or several at once failed, which are needed to remove the vibrational vibrations of the washing machine tank. Because of this, an imbalance of the drum appears during rotation. | All shock absorbers need to be replaced. | from 3450 to 4550 rubles. |
| Error e4 lights up when washing, spinning or rinsing.Before an error occurs, the washing machine switches off the program. | The tacho sensor, which is responsible for the rotation speed of the washing machine drum, has failed. | The tacho sensors need to be replaced. | from 3550 to 4550 rubles. |
| The washing machine drum is easy to turn by hand but does not scroll in any mode.
Or, when spinning, the washing machine fails to gain momentum. In both cases, error e4 appears on the display. |
When motor brushes wear out, the necessary magnetic field of its rotation is not created in the motor. | Graphite brushes need to be replaced. | from 2750 to 45$ |
