You, as always, loaded the laundry into the washer and pressed "start", but after a few minutes you saw that your Samsung washing machine was giving out the code h1, h2, he1 or he2, instead of washing. Most often, this error is detected literally ten minutes after launch, but in rare cases, it can appear immediately after the start. Please note that if you have started the wash in cold water, the washing machine may give this error without stopping the wash.
Samsung washing machine gives errors H1, H2, HE1, HE2. What to do?
Most likely, with this error, the Samsung washing machine will not be able to to boil water.
Note! The h2 error code is not related to the 2h message, which shows the remaining wash time.
If your Samsung washing machine does not have a screen, then the h2 error will be indicated by the blinking of all mode indicators and the temperature indicators of 40 and 60 degrees, or Cold water and 60 degrees.
What does this error mean:
All code options starting with H say only one thing - water heating not working, namely, either it is absent, or vice versa, it is too strong.For this reason, when running in the cold water wash mode, your washing machine does not stop washing, and in other modes it stops functioning as expected.
Error codes can be divided. Code h1 or he1 appears if:
- After the heating is turned on, the water heats up more than 40 degrees for two minutes;
- The water temperature has exceeded 95 degrees.
We can conclude that this code makes us understand about the excessive heating of the water.
Error code h2 or he2 pops up if:
- After the heating is turned on, the water heats up by less than 2 degrees for ten minutes.
It is clear that this code indicates the absence of water heating.
Cases in which the error h1, h2, he1 or he2 can be fixed by hand:
- Make sure that the power supply is properly organized. Check if the cord or plug is damaged. Power comes from a separate outlet, not an extension cord.
- The problem may lie in the control unit of the washing machine. You should try to give her a "rest". Unplug the power for a few minutes and plug it back in. This option may help if the error occurs for the first time.
- Check the serviceability of the wire connection, in the area from the heating element to the control module. This option should be considered first of all if, before the error appeared, you disassembled the washing machine.
Possible violations to be repaired:
This table lists the most common malfunctions in which the Samsung washing machine gives an error starting with the letter H.
| Error symptoms | Possible reason for the appearance | Replacement or repair | Price for labor and consumables |
| Error code h1 on the Samsung washing machine appears after the start of the washing process. Washer overheats or does not heat water. The cold wash mode functions normally. Probably, traffic jams were knocked out in the apartment several times. | The whole problem lies in the breakdown of the heating element. Maybe he burned out. | Should be produced replacement of the heating element (heater). | Starting from 3200, ending at $49. |
| Error code h1 on the Samsung washing machine appears after the start of the washing process. Washer overheats or does not heat water. | The problem is a broken temperature sensor. | The temperature sensor should be replaced. If it is built into the heating element, then the heating element will have to be replaced. | Starting from 2400, ending at $49. |
| Error h1 or another, starting with the letter h, does not pop up immediately. Before this, the washing machine performs a wash for about ten minutes. | The microcircuit has worked out its resource, in other words, it is called the display module. | The decision depends on the complexity of the breakdown. It may be possible to repair the block, but it may be necessary to change it. | Repair - starting from 3500, ending with $ 59.
Replacement - starting from $70. |
| The error is present intermittently, disappears from time to time. | The wiring is broken, starting from the heating element and ending with the control unit. | You should replace the wiring or troubleshoot the current one. | Starting from 1500, ending at $29. |
Repair prices are given, as well as the cost of consumables. The final cost can be determined after diagnostics.
If you did not cope with the h1, h2, he1, he2 error on the Samsung washing machine yourself, you should seek the help of specialists
During the conversation, you will be able to choose for yourself the most convenient time for the arrival of a specialist who will conduct a free diagnosis and carry out high-quality and quick repairs.
