It happens that during the washing process, the operation of the washing machine stops and the code 5E is displayed on the electronic display, some see it as SE. In Samsung washing machines that are not equipped with a display, the 40 ° C temperature lamp lights up and the indicators of all modes start flashing.
These indicators are typical when a problem occurs. water drain. If, for various reasons, the washing machine cannot drain the water from the tank, it issues an error 5E.
What to do if error code 5E appears on the Samsung washing machine monitor
Problems with the drain system can be caused by a number of reasons, some of which can be eliminated on one's own without the involvement of experts. The first step is to forcibly drain the water in accordance with the instructions and free the drum from the laundry. Then you need to do the following.
- Checking the control module
The electronic controller needs to be rebooted Samsung washing machineby turning it off from the network for 10-15 minutes. If there is an accidental failure of the control module, after power-up, operation will resume in normal mode.
- Checking the contacts of the drain pump
If the washing machine has been exposed to external influences - rearrangement or transportation, it is likely that the wire connection between the drain pump and the electronic controller is broken and it may be enough to correct them by pressing them tighter at the point of contact.
- Checking the drain hose
The drain hose in the washing machine must not be kinked. Necessary install it so that they cannot arise in the course of work. This is especially true for long hoses, it is more difficult to firmly fix them in the correct position. The hose should also be checked for blockage.
- Checking the drain filter
To eliminate possible blockage, it is necessary wash the drain filter. It is located in the hatch, usually located in the lower right corner on the front of the washing machine. The filter is unscrewed counterclockwise and then removed. At the same time, a small amount of water flows out of the hole formed, this is normal.
- Checking the connection to the sewer
It is necessary to check and flush the siphon, through which the drain hose is connected to the sewer system. Perhaps the problem lies in the sewer itself. This can be checked by disconnecting the drain hose from it and directing it to a container, such as a bathroom, basin, etc. If, when you turn on the washing machine, it will work and drain the water, then it is working and you need to clean the sewer.
Call a professional for a Samsung error
There are a number of breakdowns, the repair of which, with a subsequent warranty, can only be carried out by a specialist. Below, in the table, there is a list of possible causes of error 5E and the cost of work to eliminate them.
| signs
the appearance of an error |
Possible cause of the error |
Necessary actions |
Repair cost, including spare parts, rub |
| No water drain, no spin, code 5E on the display |
Pump failure. This is the most common failure.According to statistics, in nine cases out of ten, with such an error, the pump that pumps out water fails. |
Pump replacement | 3500-5600 |
| Washing stopped with water in the tub, error 5E is displayed | Failure of the control controller responsible for all processes occurring during the operation of the device.
|
Repair of the microcircuit or replacement of the control module if it is not possible to replace the failed parts by soldering.
|
3900-5600 - repair
from 7100 - module replacement
|
| Water does not drain, Samsung washing machine display shows 5E | The problem associated with a clogged drain pipe, into which all foreign objects from clothing pockets, buttons, money, and so on, get with dirty water. | Dismantling and cleaning the drain pipe | 1400 -2600 |
| On the panel error code SE, no drain | Damage to the wiring at the junction of the pump with the control controller. This may be caused by breakage in transit or damage by pets or other pests.
|
Replacement of wires in case of impossibility to qualitatively restore the connection by twisting
|
1600-3000 |
Please describe your problem, the exact name of the washing machine model and leave your contact details.
The specialist will arrive at the time you choose from 9.00 to 21.00, identify the cause of the malfunction, calculate the cost of repairs based on your Samsung washing machine model and perform all the necessary work to eliminate error 5E. If you refuse to carry out repairs call a specialist not paid.
